our support
support from our founder & CEO
We offer top tier, start to finish support to our Franchise Partners.
We are currently evaluating potential Founders Franchise Partners which will receive direct support & collaboration from our founder & CEO, Kristin Chandler.
our team
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Kristin Chandler
Founder & CEO
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Tucker Douglas
Director of Design
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Emily Hodges
Marketing Director
our process.
our process.
let’s talk
Submit your form. We’ll review based on information & schedule an introductory call.
decision day
After several get-to-know each other sessions, our board will make a decision to move forward.
learn
Absorb our language, operations, training & goals.
let’s go!
We’ll introduce you to the team & get started with budget, site selection & marketing.
ready to open
Raise awareness in your community about your exciting launch. Put your marketing into overdrive.
design & construct
Lease your space, select your general contractor & work with our Director of Design to build your home.
launch & grow
Be THE hair & scalp spa in your community. Supercharge your growth & stretch goals.
how you’ll succeed
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from start to finish
Our brand standards guide ensures each location has uniform look, feel & service. You will tap into unparalleled support & knowledge every step of the way.
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innovate & educate
Innovation & education are at our core. Our training program is extensive & gives you & your team the tools to succeed. We pride ourselves on using the best products, tools & processes to ensure the best service & results.
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the best marketing
Our marketing focuses on brand awareness & recognition, gaining loyal customers & reaching our target demographic, which leads to increased sales.
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technology
From our hair & scalp tools to our booking & accounting software, we leverage best-in-class for all aspects of our business.
how you’ll succeed
From start to finish.
Milkbath Hair & Scalp Spa is dedicated to supporting its franchise partners through every stage of its business – from discussing site qualifications to artwork selection to marketing campaigns. We leverage a phased approach for our franchisees and you will have direct support from the founder and her team. Toward the end of your build-out, you will be connected with our training, operations and marketing experts where we ensure you have the tools you need to succeed.
Best in class marketing.
We provide the marketing playbook and tools needed to reach your market from pre-opening campaigns to grand opening and beyond. Franchisees are provided with brand guidelines, logos, icons, images, photography to ensure you’re raising awareness and gaining clientele. You will also have the support of our Director of Marketing to ensure brand consistency, messaging and targeted reach.
hair & scalp care innovation
We’ve created an entirely new segment.
Milkbath Hair & Scalp Spa marries accessible, customized hair and scalp treatments, unparalleled client focus, and a pivotal opportunity for business owners. The emerging healthier hair and scalp care sector is capturing the interest – and investment – of business-savvy entrepreneurs like you. This is an exciting, innovative market niche that offers you a chance to go beyond the “typical” sectors, to create a unique experience for your clients ...and an even more unique opportunity for yourself.
ready to join the revolution?
Let’s get to know each other. Fill out the form, & we’ll be in touch with you shortly about our franchise opportunities.